A couple of days ago, I posted a negative review here describing the failure to include the sanitizer dispenser in the shipment of my stand. The very next day I was contacted by a company representative who apologized and immediately arranged to send me the missing dispenser. They were proactive, understanding, apologetic and focused on the immediate repair. Nothing in business is ever perfect and when Sani Stand hit a speed bump they did the right thing and immediately fixed the problem. Then, in restitution, they offered me ownership of my choice of any one of the Hawaiian Islands. Now that really took their customer service to the next level! Aloha!
We purchased the SaniStand for a martial arts school on East Coast during COVID-19 Stage III Re-opening. Sanitary conditions are extremely important throughout the School. It’s operation is simple and straightforward, strong materials and construction very high quality, and well designed. This product is a cut above the rest. Well worth the purchase for high-use, active facilities.
Very happy with my purchase of 3 Sani Stands. Great customer service!
Nice heavy stand !